We provide active, around-the-clock community management on Discord, Reddit, Facebook – you name it. We can help you set everything up from scratch, making your page or server intuitive and easy for its visitors to use, or we can optimize what you give us, if you already have a community in progress. We will mute/kick/ban to ensure troublemakers stay out and grant various rewards and incentives to constructive members. Our goal is to make sure that everyone who visits your community has a positive experience.

We work hard to make sure that the communities under our stewardship flourish. We engage with your community and craft a management team that can converse with people from all over the world, in any language. We can help you craft events, collect feedback, and encourage community content creators in order to spur participation. By being active members instead of silent observers, we help to guide the conversation around your product/brand in a positive direction and keep your customers active and enthusiastic. In that sense, we aren’t just community managers – we’re community leaders.

In addition to people skills, we also have technical skills. We can put together bots and write scripts that will automate a lot of the tedious community management work and allow our team and yours to focus on more meaningful tasks. For instance, we can craft a Discord bot that will help host events, run polls, collect screenshots and media, extract data, and streamline communication. Of course, it will also be able to help with moderation duties, utilizing our database of phishing links and scams to stop threats before they affect the community. The key thing to note here is that these bots will be custom made by us for you – you will no longer have to rely on public Discord bots of dubious origin, which themselves can be security threats.

Most community management agencies have a ready-made team of employees that provide a basic and strictly defined set of services for pay. They may do a satisfactory job, but likely will not have any personal connection or investment into your brand. Qonnected takes a different approach. When we build communities from scratch, we start with our skilled team of experienced professionals. Then, as your community grows, we recruit its most enthusiastic and loyal members into our management team as volunteers. Not only does this grant us the flexibility to meet the ever-changing needs of a growing community, but it also ensures that the ambassadors of your brand consist of your most passionate customers and fans, in effect organically growing a community management team tailor made for you. This has the added benefit of giving customers a new way to engage with you by contributing directly to your success, strengthening the personal bond between you.

Once your community has grown a bit, you may find that some of its members want to do more. We can help with that! We can help you build a wiki or translate an app/game using members of your community. Of course, this is highly dependent on your needs as well as the state and size of your following, but let us know what you’re looking for, and we’ll see what we can do to help!

Already have a community management team, but you want to give them a boost? We can provide guidance and leadership based on our years of experience and help make your good team into a great one.

We like our partners, and we like working with them. That’s why we like to be thought of as members of the team, instead of as mercenaries for hire. We can do as much or as little as you need us to, just so long as we are closely integrated. That way, we can do a better job for you.